Frequently Asked Questions About Septic Systems

Why do I need risers?

Risers provide easy access to your septic tank for inspection, maintenance, and pumping without having to dig up your yard every time. They bring the access point to ground level.

Why do septic systems cost so much?

The cost of septic systems includes expenses for materials, labor, site preparation, and the design process. Installation also requires compliance with local regulations, including soil tests, which can drive up the cost.

What is a soil test?

A soil test determines the type of soil on your property, which affects the drainage capabilities and the type of septic system required. It ensures that your system will work effectively and meet local regulations.

How big of a tank do I need?

The size of your tank depends on the number of bedrooms in your home, as this typically correlates with water usage. Most residential tanks range from 1,000 to 1,500 gallons.

What will happen to my landscaping at my property?

 Installation can disrupt your landscaping, but professional installers will try to minimize damage. After installation, some regrading and reseeding may be necessary to restore your yard.

How often do I need my septic tank pumped?

Generally, you should pump your septic tank every 3 to 5 years, depending on usage and tank size.

Should I be using septic additives?

Most experts agree that additives are not necessary for a well-maintained system and could even harm your septic system by disrupting the natural bacteria.

Why do I need to use a powered tank?

Powered tanks, or aerobic treatment units (ATUs), are required in certain areas where soil conditions are poor, or regulations demand a higher level of treatment before discharge.

Why are there pipes sticking out of my yard?

These pipes are typically cleanouts or vents. Cleanouts provide access points for maintenance, and vents allow gases to escape from the system safely.

How long does a septic install take?

Installation can take anywhere from one to several days, depending on the system's complexity and site conditions.

Does my tank need to be pumped prior to the install?

Yes, it’s often necessary to pump the existing tank before replacement or significant system upgrades.

Can I use my plumbing in the house while the septic is being installed?

During certain phases of installation, your plumbing may be out of service. Your installer will guide you on when it’s safe to use.

Will you guys be back to maintain our new septic system?

Maintenance plans are often offered by installers. Regular maintenance ensures your system operates efficiently and can extend its lifespan.

How bad will my yard be messed up?

While installation can be disruptive, professional installers take care to minimize damage. Some restoration of your yard will be necessary after installation.

How does a septic system work?

A septic system treats wastewater from your home by separating solids from liquids, breaking down organic matter, and allowing the treated water to percolate into the ground.

Why do I need a soil test prior to getting a septic system installed?

A soil test ensures the soil can adequately absorb and treat the effluent from your septic system, preventing contamination of the water table.

What is a septic system?

A septic system is an underground wastewater treatment structure that treats wastewater from household plumbing produced by bathrooms, kitchen drains, and laundry.

Do I need to get rid of trees that are by my septic system?

It’s recommended to remove trees near your septic system, as roots can invade and damage the pipes and tank.

My kids flushed a toy down the toilet, what do I do?

You may need to call a plumber to retrieve the toy, as it can cause a blockage in the system.

Can I use flushable wipes?

Despite being labeled as flushable, these wipes do not break down easily and can cause blockages in your septic system.

Is there any kind of septic tank that is better?

The best tank depends on your specific needs and site conditions. Concrete tanks are durable but heavy, while plastic tanks are lighter and easier to install in certain conditions.

What is not allowed to go down the drains?

Avoid flushing or draining grease, oils, feminine hygiene products, wipes, harsh chemicals, and excessive food waste, as these can clog or damage your system.

Is it okay to do laundry every day?

Daily laundry can overload your septic system, especially if you have a smaller tank or a high-efficiency washer that uses less water.

Should we space out the shower usage?

Spacing out showers can help prevent overloading your system with too much water at once, especially if your system is older or smaller.

Are garbage grinders bad for septic systems?

Garbage grinders add extra solids to the system, which can increase the frequency of pumping and potentially cause blockages.

What is a baffle?

A baffle in a septic tank prevents solids from escaping into the drain field, ensuring that only treated liquid effluent exits the tank.

Does my property value go up with a new septic system?

A new septic system can increase your property value, especially if it replaces an older or failing system.

Why do I need my septic tank pumped?

Regular pumping removes sludge and scum from the tank, preventing it from overflowing into the drain field and causing system failure.

You guys just pumped my septic tank, and now it is full..

 A tank filling up quickly after pumping could indicate a problem such as a clogged or failing drain field, excessive water usage, or a leak in the system.

How do I get a copy of my septic permit?

You can request a copy of your septic permit from your local health department or permitting office.

Can I build or drive on my septic system?

No, building or driving on your septic system can cause damage to the tank or pipes and may lead to system failure.

What causes septic systems to fail?

Common causes of septic system failure include poor maintenance, overloading the system with water, tree root intrusion, and using improper materials in the system.

How long do septic systems last?

With proper maintenance, a septic system can last 20 to 40 years or more, depending on the materials used and site conditions.

Why is there water ponding around my septic tank/drainfield?

Water ponding around your septic system could indicate a failure or blockage in the system, or that the drain field is saturated and unable to absorb more water.

How does wintertime/cold weather affect my septic system?

Cold weather can slow down the bacteria that break down waste in your septic tank, potentially leading to freezing pipes or a frozen drain field if not properly insulated.

How is a septic system maintained?

Regular maintenance includes pumping the tank every 3-5 years, inspecting the system for leaks or damage, and ensuring the drain field is functioning properly.

What is a drainfield?

A drain field, or leach field, is the area where the treated effluent from the septic tank is dispersed into the soil for further treatment and absorption.

Why is there a smell around my septic tank?

A smell around your septic tank could indicate a problem such as a blocked vent, full tank, or failing system. It’s important to have it checked out.

Why is my septic alarm going off?

A septic alarm typically signals that the water level in the tank is too high, which could indicate a blockage or a failing pump.

My drains are backing up in my house, do I need to have my tank pumped?

Backing up drains could indicate that your tank is full and needs to be pumped, or there might be a blockage in the system.

What is an effluent filter?

An effluent filter is placed in the septic tank's outlet to prevent solids from entering the drain field, helping to extend the life of the system.

What are some ways to get my septic to last longer?

Regular maintenance, avoiding overloading the system, proper waste disposal, and keeping trees away from the system are key to extending its lifespan.

What time of year should I have my septic tank pumped?

Septic tanks can be pumped any time of year, but it’s often recommended to do it during warmer months when the ground is not frozen.

I am going to add more bedrooms to my house, does this affect the septic?

Adding bedrooms typically means more water usage, which may require an upgrade to your septic system to handle the increased load.

What is biomat?

Biomat is a layer of organic material that forms at the bottom of the drain field trenches, helping to filter effluent. However, excessive biomat buildup can lead to system failure.

My septic tank backed up into my house in the basement, what do I do now?

You should call a septic professional immediately to assess the situation, pump the tank, and inspect the system for any damage or blockages.

Why is there a mound in my yard where my drainfield is?

Mounds are sometimes necessary in areas with poor soil or high water tables to ensure proper drainage and treatment of effluent.

Why do I need my tank pumped?

Pumping removes the build-up of solids in the tank, preventing them from clogging the drain field and causing the system to fail.

Can we work while it’s raining?

Rain can complicate installation, as wet soil is more challenging to work with and can affect the installation process. Most installers will wait for drier conditions.

How often do I need my tank pumped?

You should pump your tank every 3-5 years, depending on usage and tank size.

What can I put down my drains?

Only water, human waste, and biodegradable toilet paper should go down the drains. Avoid flushing anything else, including wipes, feminine products, and grease.

Why do I have multiple tanks?

 Some systems use multiple tanks for better treatment, such as a primary tank for settling solids and a secondary tank for additional treatment or dosing.

What are those plastic pieces in the tank?

Plastic pieces could be components of the effluent filter, baffles, or media used in aerobic treatment units.

How long will my system last?

With proper maintenance, a septic system can last 20 to 40 years or more.

Why does septic system tank size go off how many bedrooms instead of bathrooms?

Septic system size is based on the number of bedrooms because it is a better indicator of potential occupancy and water usage.

Why do I have to get soil borings?

Soil borings determine the soil’s suitability for a septic system, helping to design a system that will work effectively in your location.

How does a septic system/leach field work?

A septic system separates solids from liquids, treats the effluent in the tank, and then disperses the treated water into the leach field for further purification as it percolates through the soil.

I have a second tank in my yard, and I don’t know what it is? (Chlorinator)

It could be a chlorinator, which adds chlorine to the effluent to disinfect it before it is discharged into the environment.

Where do I buy chlorine tablets?

Chlorine tablets can be purchased from septic supply stores, some hardware stores, or online.

How often do I have to use chlorine?

Chlorine should be added as per your system’s design, often once a month, or as specified by local regulations.

Why do you use plastic over concrete tanks?

Plastic tanks are lighter, easier to transport and install, and less prone to cracking compared to concrete tanks.

How do these tanks float?

 Tanks can float if not properly filled with water or if the surrounding soil becomes too saturated with water, causing buoyancy.

Why do you fill the tanks up when you're installing them?

Filling the tanks with water during installation prevents them from floating and ensures they settle correctly.

Why is my tank full when you just pumped it? (Nate Gannon)

 If your tank is full soon after pumping, it could indicate a problem with the drain field, excessive water usage, or a blockage.

Why do you install a filter in my tank?

A filter is installed to prevent solids from entering the drain field, which helps to extend the life of the system.

Why do you offer maintenance plans?

Maintenance plans ensure regular inspections and service, which can prevent costly repairs and extend the life of your system.

What is there to maintain?

Maintenance includes regular pumping, checking and cleaning the effluent filter, inspecting the system, and ensuring proper operation.

You pumped my tank, and it's backing up again in my house?

Backups could be due to a clog, failing drain field, or excessive water usage overwhelming the system.

What do you do with the sewage you pump from my tank?

The pumped sewage is typically transported to a licensed treatment facility for proper disposal.

Do I need baffles in my tank?

Yes, baffles are essential for preventing solids from exiting the tank and entering the drain field.

What is a cleanout?

A cleanout is an access point in the sewer line that allows for easy cleaning and maintenance of the system.

Why can’t you reuse the old tank? (Too deep or cracked?)

Old tanks may not meet current standards, could be cracked, or may be too deep, making them unsuitable for reuse.

Why does a plumber have to raise my plumbing in my house?

Plumbing may need to be raised to ensure proper drainage and flow into the new septic system, especially if the new tank is at a higher elevation.

Can I install my own septic system?

While it is possible, installing a septic system requires expertise and must meet local regulations, so it’s usually best left to professionals.

Can my water softener go to my system?

 It’s generally not recommended as the salt from water softeners can harm the bacteria in your septic system and affect its operation.

I have a leaking drain or toilet; is that bad for my system?

Yes, leaks can introduce excess water into the system, which can overload it and lead to failure.

We had a lot of rain/yard flooded, and the drains are backing up in my house?

Excess rainwater can saturate the drain field, preventing it from absorbing water, which can cause backups.

 I have no room on my property; what do you do?

 If space is limited, alternative systems like aerobic treatment units (ATUs) or engineered systems may be required.

I have clay pipe coming out of my house; is that bad?

Clay pipes are prone to cracking and root intrusion and may need to be replaced with more durable materials like PVC.

What is a leach field vs bed?

A leach field consists of trenches where effluent is dispersed into the soil, while a bed is a larger area where the effluent is spread out more evenly.

There are only 2 people living here; why can't we make the system smaller?

Septic systems are sized based on potential occupancy rather than current, to ensure they can handle any future increase in usage.

Why can't you use an ATU on our vacation property?

ATUs require regular maintenance and electricity, which may not be ideal for a vacation property that is not occupied year-round.

Do you have to have a license to pump and install systems?

Yes, septic system professionals must be licensed and certified according to local and state regulations.

How do you decide what system you are going to use?

The choice of system is based on factors like soil type, water table, property size, and local regulations.

What do you do with the old tank from my septic system?

Old tanks are usually decommissioned by being crushed and filled with sand or gravel, or they may be removed entirely.

Do you have a warranty?

Many installers offer warranties on their workmanship and the components of the septic system.

Can I schedule to have you come back and pump my tank automatically?

Yes, many companies offer regular maintenance schedules that include automatic reminders and appointments for pumping.

Why does my hydro-action need to be serviced every 6 months?

Hydroaction systems require regular maintenance to ensure they are functioning properly, as they are more complex than conventional systems.

Why do I have so many cleanouts in my yard? (Every 50 feet)

Cleanouts every 50 feet allow for easier maintenance and clearing of any blockages in the system.

Do commercial properties, churches, barns, rest stops have septic systems?

Yes, these facilities often have septic systems, though they may be larger or more complex than residential systems.

Why can't you put the system where I want it over there? (Low spot, bad soil, water table)

Septic systems must be placed in areas with good soil drainage, away from low spots, high water tables, and bad soil, to ensure they function properly.

Why does it cost so much?

Costs include design, materials, labor, and compliance with regulations. The installation process can be complex and site-specific, adding to the expense.

Hours:

7AM-5PM

Extended hours by appointment only.

Address: 20801 N White Grove Rd Princeville, IL 61559


Land Improvement Contractors of Illinois Membership #: IL22-1382 

Septic Installation License #: 049-035942 

Septic Installation License #: 049-036858 

Septic Pumping License: 054-026037